Privacy Policy

1. Introduction

BeyondWalls ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital out-of-home advertising platform.

2. Information We Collect

2.1 Personal Information

We may collect:

• Name and contact information (email, phone number)
• Business information (company name, trade license)
• Emirates ID or other government-issued identification
• Payment and billing information
• Account credentials

2.2 Usage Information

We automatically collect:

• Device information and browser type
• IP address and location data
• Usage patterns and preferences
• Campaign performance data
• Screen status and heartbeat data

3. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process transactions and payments
• Verify user identity and prevent fraud
• Send service-related communications
• Analyze usage and optimize performance
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist in operating our platform
• Business Partners: When necessary for campaign delivery
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• PCI-compliant payment processing

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, or enforcement of agreements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Export your data in a portable format

To exercise these rights, contact us at info@beyondwalls.ae.

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:
Email: info@beyondwalls.ae
Phone: +971 55 614 0067
Address: Dubai, United Arab Emirates